Terms of Use & Privacy Policy

BEFORE USING THIS SITE, PLEASE READ CAREFULLY THE FOLLOWING TERMS OF USE AND PRIVACY POLICY.

By using this site, you are deemed to have agreed to these terms and conditions of use and privacy policy, including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These terms of use apply to all users of the site. Please read these terms of use carefully before accessing or using our website. We reserve the right to modify them at any time. You should check these terms and conditions periodically for changes. By using this site after we post any changes to these terms and conditions, you agree to accept those changes, whether or not you have reviewed them. If at any time you choose not to accept these terms and conditions of use, please do not use this site.

By using our website, you consent to the collection, use, and sharing of information as described by the Privacy Policy. By providing us with an email address and/or phone number, you agree that we may use your email address and/or phone number to communicate with you about our services and select messages from Clearway Clinic, Inc.

Note: Opt-out options are discussed in the section entitled “Opt-out requirements.”

TERMS OF USE

These terms and conditions apply to your use of all of the sites and services owned or operated by Clearway Clinic, Inc., and affiliated organizations and any other site that we have owned or operated, do own and operate or may own or operate in the future (collectively, the “sites”).

General Guidelines
Every reasonable attempt is made for accuracy, but some information specified in or accessible through the sites is compiled or produced by someone other than and beyond the control of our staff and may not be fully complete or accurate. Consequently, we cannot and do not endorse or represent the reliability or accuracy of all of the content or information distributed through or accessed from the sites. You hereby agree that your reliance upon any content or information distributed through or accessed from the sites is at your sole risk.

Links
This website contains links to other sites. Our terms and conditions apply only to our sites, and not to the sites of any other companies or organizations, including those to which any of the sites may link. Please be aware that we, Clearway Clinic, Inc., are not responsible for the privacy practices nor availability of any other site to which any of the site’s links. We do not endorse or take responsibility for the contents, advertising, products or other materials made available through any other site. We are not responsible for the content of any sites which may be linked to our sites. These links are provided for your convenience only and you access them at your own risk.

We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this website. Operators may be subject to the FTC’s privacy regulations and if so, (i) the FTC’s regulations contain sample disclosures that operators may consider; and (ii) operators may be required to send annual notices in addition to initial disclosures to their customers.

Copyright
We respect the intellectual property rights of others, and require that the people who use the sites do the same. In appropriate circumstances, we will terminate the registration of any user who engages in any activity which may infringe on the intellectual property rights of others, including copyrights. All text, graphics, video, source code, and editorial content on sites are proprietary to our organization. These materials are protected by U.S. copyright and, except those items acknowledged as proprietary to others, may not be used, copied, transmitted, or reproduced in whole or in part without the express written consent of our organization. Use of any of our text, graphics, video, source code, and editorial content not explicitly authorized for any reason or purpose is strictly prohibited. Unauthorized use of the text, graphics, video, source code, and editorial content may violate trademark, copyright, civil and criminal statutes, and privacy and publicity laws. Unless we say otherwise, you may access the materials located within the sites only for your personal use. This means you may download one copy of posted materials on a single computer for personal, noncommercial home use only, so long as you neither change nor delete any author attribution, trademark, legend or copyright notice. When you download copyrighted material, you do not obtain any ownership rights in that material. We reserve all rights under United States and international laws.

Disclaimers
The services, products and materials on this site are provided “as is” and without warranties of any kind, either express or implied. We disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose. Neither we nor any of our respective licensors or suppliers warrant that any functions contained in the sites will be uninterrupted or error-free, that defects will be corrected, or that the sites or the server that makes them available are free of viruses or other harmful components. Neither we nor any of our respective licensors or suppliers warrant or make any representations regarding the use or the results of the use of the services, products or materials in this site in terms of their correctness, accuracy, reliability, or otherwise. You (and not we or any of our respective licensors or suppliers) assume the entire cost of all necessary servicing, repair or correction to your system. Applicable law may not allow the exclusion of implied warranties, so the above exclusion may not apply to you.

Limitation of Liability
Under no circumstances, including but not limited to negligence, will we or any of our licensors or suppliers be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on the sites, or any products or services provided pursuant to the sites, even if advised of the possibility of such damages. Applicable law may not allow the limitation or exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you. In no event shall the total liability to you by us or any of our licensors or suppliers for all damages, losses, and causes of action (whether in contract, tort, or otherwise) exceed the amount paid by you to us, if any, for accessing the sites.

Indemnification
You agree to defend, indemnify, and hold our organization and all our affiliates, employees, directors, officers, agents, material or communication providers, and internet service providers harmless from any and all losses, liabilities, claims, expenses, and damage awards, including, but not limited to attorneys’ fees, that arise from any claim, action, or demand, by your use of or in connection with submission, transmission, posting, broadcast, or other communication with or to the sites.

Warranties
The reference materials and information contained in the sites are intended only for your personal information. We make no representations or warranties about the site’s content or the information or other material accessed through the sites. Information Obtained Through the Sites Does Not Constitute Medical, Legal, or Other Professional Advice.

The information contained in these sites or transmitted to you electronically in response to a message from you is not intended nor implied to constitute medical advice, diagnosis, or treatment. Always visit or speak to a qualified health service provider in person prior to starting any new treatment or with any questions you may have regarding a medical condition.

These sites do not directly or indirectly practice medicine or dispense medical advice as part of this service. In addition, nothing contained in these sites is intended to be or constitutes legal advice, and users should always seek the advice of an appropriate attorney or other professional regarding individual questions or concerns of a legal or professional nature. We assume no liability for any diagnosis, treatment, decision made, or action taken in reliance upon information contained in these sites or any other internet sites linked to it in any way.

Uniform Disclosure Statement
Our organization is recognized by the IRS as a ministry exempt from taxation under Section501(c)(3) of the Internal Revenue Service Code, and gifts are tax deductible to the extent allowed by law.

Digital Millennium Copyright Act Notices
As required by Section 512(c)(2) of Title 17 of the United States Code, if you believe that any material on the sites infringes your copyright, you must send a notice of claimed infringement to us at the following address:

Clearway Clinic
358 Shrewsbury Street
Worcester, MA 01604

To be effective, Section 512(c)(3)(A) of Title 17 of the United States Code requires that your notification of claimed infringement be a written communication and that it includes certain elements explained therein. Please check the statute for more details.

PRIVACY POLICY

Privacy Statement
Clearway Clinic is committed to protecting your privacy. Throughout the site, the terms “we”, “us” and “our” refer to Clearway Clinic, Inc. We have designed our website to allow you to visit most areas without identifying yourself or supplying any personal information. We will only collect personal identification information from you if you voluntarily submit such information to us. We will never intentionally disclose any personal identification information about you as an individual user (such as, for example, your full name, street address, telephone number, or email address) to any third party without having received your explicit permission. We do not sell or otherwise share your data with third parties. Below are outlined the only cases in which your data can be shared with third parties. Though we make every effort to preserve user privacy, we may need to disclose personal information wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process. We may share with others aggregated demographic information not linked to any personally identifiable.

To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available at the footer of every page and every place where personally identifiable information might be requested. This policy is designed to inform you of the types of information we collect, how we use that information, and the circumstances with which we can share it with non-affiliated third parties.

Note: “Protected Health Information” as defined by the Health Insurance Portability & Accountability Act and related regulations (collectively referred to as “HIPAA”), including information you provide to Clearway Clinic while receiving services as a patient of any of our facilities, is separate and subject to the Clearway Clinic Notice of Privacy Practices.

Notice of Privacy Practices

Proper & Expected Usage
This website should not be used for any illegal or illicit purposes. The information provided on this website is for user consumption only and not for the purpose of resale. If a user chooses to provide personal information for the purpose of scheduling a consultation, making a donation, and/or any other acceptable purpose, they should be aware to provide information that is accurate to themselves and not put forward to information of any other individuals except with rightful consent; for example, in the case of a parent/guardian submitting information on behalf of a minor.

International Use & Compliance
If you are accessing our website from a country outside the United States, please be informed of the laws and regulations specific to your location and ensure that you are not in violation of these by utilizing our website.

Collection of Information
On certain locations of our website, you may request information which requires a response. We may ask for information when you schedule a consultation or if you choose to make a donation to our organization. Therefore, we may need your name, email address, phone number, first day of last period, credit card number, address, etc. in order to fulfill your request. We store this information securely, and in this policy, we will inform you of the types of information we collect, how we use that information, and the circumstances under which we will share it with non-affiliated third parties. Clearway Clinic, Inc. is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways differently than we have disclosed in this statement.

Examples of the types of nonpublic personal information collected at these pages are:
• Name
• Address
• Web address
• Email address
• Phone Number
• Order Information
• Credit/Debit Card Information
• Checking Account Information
• Driver’s License Number
• Social Security Number
• Federal Tax ID/Employer Identification Number (EIN)

Additionally, we collect nonpublic personal information about you from the following sources (in addition to our website):
• Information we receive from you on appointment requests or other forms
• Information about your transactions with us, our affiliates and others
• Information we receive from a consumer-reporting agency

To Whom We Disclose Your Information
We may disclose the information we collect from or about you to:
• our affiliates;
• service providers who work on our behalf (such as financial service providers);
• as required by law;
• when required to protect our rights or your safety or the safety of others, or to detect, prevent, or respond to misuse of our sites.

Please be advised that any opt-out rights described below will not apply with the sharing of information necessary for us to process applications, such as with consumer reporting agencies, or to perform services that you request.
In addition, we may share de-identified information, such as reports on user demographics and traffic patterns, with third parties, including researchers.

Chat Rooms, Message Boards, and Public Forums
Please keep in mind that whenever you voluntarily disclose personal information online – for example on message boards, through email, or in chat areas – that information can be collected and used by others. By posting personal information online that is publicly accessible, you may receive unsolicited messages from other parties in return.

Children’s Privacy
We are committed to protecting the privacy of children. You should be aware this site is not designed or intended to attract children under 13. We do not knowingly collect personally identifiable information about any person under the age of 13. This site contains information about reproductive and sexual health and may not be appropriate for children. We encourage you to provide guidelines to your children, use parental browser controls, and supervise their online activities.

Order
We request information from consumers making purchases from our registered merchants within our shopping cart and order processing interfaces. Here a user must provide contact information (like name and shipping address), financial information (like credit card number, expiration date), and identity information (like social security number or Federal Tax ID). This information is used to fill customer’s orders, for billing purposes, and to verify the identity of the consumer to protect against fraud. If we have trouble processing an order, this contact information is used to get in touch with the user.

Cookies
A cookie is a piece of data stored on the user’s hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Once the user closes their browser, the cookie simply terminates.

Log Files
We use IP addresses to analyze trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Sharing
We partner with other parties to provide specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use nonpublic personally identifiable information except for the purpose of providing these services. We do not otherwise disclose nonpublic information to anyone, except as permitted by law.

Security
This website takes precautions to protect our users’ information. When users submit sensitive information via the website, we take great effort to ensure that your information is protected both online and offline. When our registration/order form asks users to enter sensitive information (such as credit card number, social security number, and/or Federal Tax ID), that information is encrypted and is protected with SSL encryption software. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just ‘surfing’. While we use SSL encryption to protect sensitive information online, we also protect user-information off-line. All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Our employees must use password-protected screen-savers when they leave their desk. When they return, they must re-enter their password to re-gain access to your information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers’ information is protected. Finally, the servers that we store personally identifiable information on are kept in a secure environment, behind a locked door or cage.

If you have any questions about the security at our website, you can send an email to erlina@clearwayclinic.com or jill@clearwayclinic.com.

Your Choices
If you do not want the sites to collect information through the use of cookies, you can set your web browser to reject cookies from the sites. If you wish to review or correct the contact information, we have on file for you or inform us how you wish your contact information to be used, please contact our staff using the contact information below. When you contact us or otherwise submit content via the sites, if you desire to remain anonymous, you should not tell us your name or the names of your friends or any other individuals. To fully protect your privacy, do not provide any information that you think may identify you or others.

Site and Service Updates
We also send the user site and service announcement updates. We may close your account and/or refuse additional services if members un-subscribe from service announcements, which contain important information about the service. We communicate with the user to provide requested services and in regards to issues relating to their account via email, fax, or phone.

Correction/Updating Personal Information
If a user’s nonpublic personally identifiable information changes (such as your zip code), or if a user no longer desires our service, we will endeavor to provide a way to correct, update or remove that user’s personal data provided to us. This can usually be done by calling our headquarters at 508-438-0144 or emailing jill@clearwayclinic.com.

Opt-out Requirements
As provided in this policy, we only provide your nonpublic personal information to a non-affiliated third party in conjunction with the services that you have requested that we provide to you. All non-affiliated third parties to whom we disclose your nonpublic personal information are contractually prohibited by us to disclose or use the information other than to carry out the transactions that you have requested. Accordingly, there is nothing for a user to opt out of with respect to how we currently use their non-public personal information.

Notification of Changes
If we decide to change our privacy policy, we will post those changes on this statement, our Homepage, and/or any other places deemed appropriate so our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email or US mailing so as to enable users to “opt-out” if we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.

Miscellaneous
The Terms of Use and Privacy Policy set forth in the sites is governed and interpreted under the laws of the United States of America and the State of Massachusetts, without giving effect to its conflicts of law’s provisions. If any portion is deemed unlawful, void, or unenforceable, that part will be deemed severable, and will not affect the validity and enforceability of any remaining provisions. We can, at our sole discretion, replace or amend such provisions with another provision. This sets forth the entire understanding and agreement between us with respect to the sites and any materials, communications, transmissions, or posting to the sites. We reserve the right to revise the policy at any time by updating this posting. You agree to be bound by any such revisions, and you should periodically read and review same.

Contact
If you have any questions regarding this document, contact us at jill@clearwayclinic.com.

This Terms of Use & Privacy Policy was last updated on March 17, 2023.

Worcester Clinic
508-388-5703

Springfield Clinic
413-269-8361